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Privacy & Data Protection Policy (GDPR)

NOKELA I.K.E.

1. Introduction

This Privacy & Data Protection Policy explains how NOKELA I.K.E., located at 55 Kalvou Street, Athens, and operating the website www.nokela.gr, collects, uses, stores, and protects the personal data of visitors and clients, in accordance with the General Data Protection Regulation (EU 2016/679 – GDPR) and applicable Greek legislation.

By accessing and using our website, you agree to the terms of this Policy.

2. Data Controller

NOKELA PRIVATE COMPANY (I.K.E.)
Address: 55 Kalvou Street, Athens, Greece
Phone: +30 210 4200900
Email: contact@nokela.gr
Website: www.nokela.gr

3. Data We Collect

NOKELA I.K.E. collects and processes only the data necessary for communication and the provision of catering services. Specifically, the following categories of data may be collected:

  • Name, email, phone number, and message content submitted through the contact form.
  • Email address collected through newsletter subscription.
  • Technical data via cookies (such as IP address, browser type, visit duration, etc.).
  • Anonymous statistical data through Google Analytics and Meta Pixel, used to improve our services and advertising activities.

4. Purpose of Processing

Personal data is collected and processed solely for the following purposes:

  • Communication with interested clients and partners.
  • Sending newsletters and promotional updates.
  • Improving user experience and website functionality.
  • Statistical analysis and advertising management.

NOKELA I.K.E. does not sell, rent, or trade personal data to third parties for marketing purposes.

5. Legal Basis for Processing

Processing of personal data is based on:

  • The user’s consent (Article 6(1)(a) GDPR).
  • The performance of a contract or pre-contractual measures (Article 6(1)(b)).
  • The legitimate interests of the company in improving its services (Article 6(1)(f)).

6. Data Sharing and Third Parties

Data may be shared only with trusted third-party providers who assist in hosting, maintenance, advertising, or analytics (e.g., Google, Meta).
All partners are bound by confidentiality agreements and comply with the GDPR requirements.

7. Data Retention

  • Contact form data is stored for up to 12 months after the last interaction.
  • Newsletter data is stored until the user withdraws consent.
  • Cookies are stored in accordance with the Cookies Policy.

After the retention period expires, data is securely deleted.

8. Data Subject Rights

Under the GDPR, users have the following rights:

  • Access to their personal data.
  • Rectification of inaccurate or incomplete data.
  • Erasure (“right to be forgotten”).
  • Restriction or objection to processing.
  • Data portability.
  • Withdrawal of consent at any time.

To exercise these rights, please contact us at contact@nokela.gr.

9. Data Security

NOKELA I.K.E. applies all appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, or loss.
Our website operates through a secure (SSL) connection, and all partners comply with strict security protocols.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legislation or our operations.
The updated version will always be available on www.nokela.gr.

Last updated: October 2025
© NOKELA I.K.E. – All rights reserved.